.Sales Administration and Support page is loadedSales Administration and SupportApply locations Mexico City time type Full time posted on Posted 3 Days Ago job requisition id R0644261Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle.
Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable.
Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.Are you ready to make your next career move to join our team as Sales Administration and Support in Mexico City?As our next Sales Administration and Support you will perform back-office tasks, which help the salesperson to spend more time with customers.
This role supports sales in making tenders and orders, creating the order/contract/equipment in SAP, and maintaining the customer data in CRM and SAP.Responsibilities include, but are not limited to:Supports salespersons in back-office tasks (tenders, orders, documents, equipment – SAP, Tendering tool and CRM) and customer inquiries.Maintains customer data and hierarchies in SAP + CRM as instructed by salesperson or key account manager.Monitors the leads and new opportunities in CRM and assigns them to the right person.Follows up the customer's approval of designs and lay-out drawings.Maintains sales and tendering tools and master templates as instructed by sales manager/product manager.Responsible for invoicing and monitoring of overdue payments (in some FL's).Provides reports and summaries for sales, marketing, installation, delivery, finance managers etc.Assists in general office tasks.Customer relationship management.Supports in organizing customer visits, tasks, and events.HIRING REQUIREMENTS:Bachelor's degree in administration, Business or related field.At least 3 years of experience in a similar role.Good knowledge of Microsoft Office (Excel the most).Good Level of English.Great communication skills.Experience with customer care.What can KONE offer you?We have the courage to hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because we believe diversity drives innovation:We value your authentic self.Diversity, equity and inclusion is embedded in our strategy and values.Collaborative, creative and supportive work environment.Passionate about safety, quality and innovation.We care about the communities where we live and work.Just some of our many benefits include:Competitive salary.Opportunities to learn and grow.Comprehensive health and wellness plan for the entire family.More benefits than required by law