.Driving Innovation and Trust: Ten's Journey to Redefine Service ExcellenceTen is on a mission to become the most trusted service business in the world.
Technology-driven Product is at the centre of our strategy to create a hugely successful service and business.
Millions of members already have access to Ten's services across lifestyle, travel, dining and entertainment on behalf of over fifty clients including HSBC, Swisscard and Royal Bank of Canada.
Ten's partnerships are based on multi-year contracts generating revenue through platform-as-a-service and technology fees.We have the advantages of already being at scale globally with a critical mass of high net worth members via stable, multi-year revenue-generating contracts.
We already have a market leading consumer proposition and credibility (and many integrations) with the leading suppliers/partners across our 'big 4' service categories of restaurants/travel/entertainment and luxury retail.We are profitable and the first B Corp listed on the London Stock Exchange (AIM market).Our plans are to continue to invest into technology (including AI) to become the main way that our members organise their leisure lives.
The next few years will see Ten, led by our 7 person ExCo, speed up our progress via our Growth Engine strategy, making the next huge steps to achieve our ambitions together.
Join Our Team as a Transformation Manager!
We're looking for a dynamic Transformation Manager to join our team in Mexico.
This is a broad and dynamic role with significant influence over the strategic direction of the company.
The role is responsible for enhancing understanding, decision-making, and execution across all key areas of the business and operations.As the company undergoes rapid growth and expansion, this high-impact role will play a key part in supporting and leading transformation initiatives as part of a unit focused on Change and Transformation for the business.
These include driving the adoption of new or emerging mission-critical processes and providing actionable insights through detailed analysis to identify opportunities for growth, automation, and operational efficiencies.As a Transformation Manager you will be working on cutting edge technology with a range of leaders within the business.
This role is expected to grow, offering opportunities to develop into key managerial positions within Operations, AI Product or Technology domains.The role will support the Transformation Director and require close collaboration with senior leadership including C-level executives to analyse existing processes and identify opportunities to drive efficiency through either enhanced output or automation.Candidates will be expected to drive and lead complex transformation projects from inception to completion, ensuring alignment with strategic objectives, clear communication of goals, effective stakeholder engagement and continued measurement of ROI